The Impact of Cross-Cultural Psychological Capital and Social Support on Expatriate Effectiveness: A Study of Chinese Expatriates in Myanmar

Abstract

Chinese expatriates play a crucial role in multinational companies (MNCs) as they undertake duties outside their home country to support the business expansion efforts. However, there has been limited research conducted on the impact of cross-cultural adaptation, specifically social and psychological support, on the performance of Chinese expatriates. The current study was conducted in Myanmar, where a significant number of Chinese expatriates are employed by MNCs. The research followed a quantitative approach, with 81 Chinese expatriates participating in the study. The findings of the study revealed that the Chinese expatriates perceived both social and psychological support in the host country. Furthermore, there was a significant correlation between their performance and the level of psychological support received. When the expatriates felt supported psychologically and experienced a sense of safety in the host country, they reported higher levels of satisfaction with their working environment and were more effective in performing their assigned tasks. The study highlights the significance of social and psychological support for Chinese expatriates' performance. By acknowledging and addressing these factors, MNCs can maximize the potential of Chinese expatriates as valuable assets in their global operations.