Impact of Information Sharing on Trust and Procurement Performance among Humanitarian Organizations in Myanmar

Abstract

Procurement performance is critical for all Humanitarian Organizations. Organizations need to share information with suppliers and buyers to be effective in procurement performance. Information sharing becomes an essential step of procurement performance to build trust and engagement. Keeping private information is vital as sharing reliable information with suppliers. The current study analyzed the impact of information sharing on trust and procurement performance. The quantitative research method is applied. The findings showed that information sharing significantly impacts suppliers’ trust and procurement performance. When humanitarian organizations fail to share trusted information, they can lose suppliers’ trust and negatively affect procurement processes. Procurement staffs are responsible for sharing accurate information on time to build suppliers’ trust.