Workplace Flexibility And Its Influence On Employee Satisfaction In Staffing Companies

Abstract

Flexibility has come out prominently as one of major factors that depict satisfaction at the workplace especially for staffing industry. The purpose of the present research is to analyse the correlation between employers’ and employees’ flexibility and especially the effects of flexibility on performance, work-life balance and employee engagement within staffing companies. A survey research and face-to-face interviews were conducted on staffs from some of the staffing companies. Consequently, the research shows that flexibility in working hours, teleworking, and flexibility in the handling of assignments substantially increase organizational commitment through the creation of a healthy work climate. Further, practical implications, including cultural clash or misunderstanding, and line management blunders, which may occur due to flexible working arrangements are also described in the study. At the end of the paper, recommendations for proper strategies that need to be adopted in organizations to address flexibility at the workplace while enhancing the welfare of its employees are discussed. Such information is beneficial for staffing companies that are seeking ways to recruit, provide incentives for, and maintain its own employees in an environment that can become more challenging with time.