Reevaluating The Crucial Contributions Of Pharmacy Technicians: A Comprehensive Review

Abstract

Pharmacy technicians play a crucial role in the daily operations of a pharmacy, yet their contributions and capabilities are often overshadowed and misunderstood. In this comprehensive review, we identify and analyze the factors associated with the underutilization of pharmacy technicians in practice. We review that while pharmacy programs have evolved over time and continue to evolve, the role of the technician has still not kept pace with the demands of practice. We reexamine professional expectations and the role of the pharmacy technician in chain and community independent pharmacies and pharmacy ownership. Finally, we outline an integrated plan to maximize the core functions, potential, and the pharmacy technician's role in practice and healthcare across the spectrum.