Impact Of Digital Technology On Employees’ Engagement

Abstract

The research tries to identify the impact of digital technology on BSNL employees’ engagement. Data was collected from 50 BSNL employees in Kerala. The analysis discovered that digital technology has a positive effect on employees’ engagement. The result demonstrates that the employees’ engagement significantly influences employee job performance. The research concluded that the management of BSNL should provide continuous training in the use of technology to the employees to create better performance. Also, BSNL management should provide more sensible sessions in training programs to improve the employees’ performance in their respective fields.