The Role Of Job Motivation In Raising The Productivity Of Workers In The Government Sector: An Applied Study On Medical Services Employees At The Republican Teaching Hospital In Sana’a.

Abstract

This study sought to examine the impact of motivating elements on employee productivity within the public sector, Specifically, the research focused on investigating the various Financial and moral incentives offered to medical services personnel at the Republican Teaching Hospital. The researcher employed a descriptive-analytical strategy, utilizing a questionnaire developed specifically for the study. The study sample comprised 135 individuals holding managerial positions, specifically managers and department heads, within the medical services sector of the Republican Teaching Hospital located in Sana’a city. The findings of the investigation unveiled the subsequent outcomes: The managers and department heads within the medical services department at the Republican Teaching Hospital in Sana’a city had a neutral stance towards the various sorts of financial incentives that have the greatest impact on the staff. This was reflected in their average score of 3.15 out of 5. Nevertheless, there was complete consensus among them regarding the categories of moral incentives that exert the greatest influence on employees in the medical services sector, as indicated by an average rating of 3.35 out of 5. Consensus was reached among the participants regarding the challenges encountered in effectively motivating employees in the medical services sector, as evidenced by the mean score of 3.68 out of 5. Furthermore, there was unanimous consensus among the participants about the suggested measures aimed at improving the systems available to medical care personnel, as evidenced by an average rating of 4.53 out of 5. The perspectives of Study Sample on "the Financial incentives that have the greatest impact on medical services employees at the Republican Teaching Hospital" exhibited statistically significant variances based on the variable of administrative level. Nevertheless, the study found no statistically significant disparities in the average scores of participants' replies related to the study's dimensions, specifically "the moral motivators that have the greatest impact on healthcare workers at the Republican Teaching Hospital," when considering the variable of administrative level. Furthermore, the analysis revealed that there were no statistically significant disparities in the average scores of participants' replies across all dimensions of the study. This lack of variation could not be attributable to factors such as gender, age, educational attainment, or years of professional experience. The study put forth a number of recommendations. These include the necessity of establishing explicit objectives and a clear vision to guide incentive systems for medical services personnel. It emphasizes the significance of designing incentive systems that prioritize performance excellence over factors such as seniority or personal attributes. Additionally, the study suggests conducting research on employee motivations and attitudes in relation to incentives. Lastly, it underscores the importance of ensuring accuracy in the preparation of periodic reports pertaining to employee performance and efforts, in order to propose suitable incentives for them.