Training Strategy To Strengthen Digital Competencies Through The Use Of Icts/Icts In The Business Sector

Abstract

Digital competencies are those knowledge or skills that contribute to the cultural transformation and digitization of a company, allowing the safe use of all those tools and technology to streamline and improve the achievement of objectives. In the Public Company of Production and Strategic Development, of the State Technical University of Quevedo, insufficiencies are detected to visualize the products and services offered by the company, for which digital competencies are required to meet the demands of customers and the community. The bases and foundations of the research are determined, the digital skills system is designed and the strategy that allows training workers to raise the quality of their products and services. It is proved that the effectiveness of the training program mediated by information and learning technologies influences the development of digital competences.