Optimizing Customer Relations: Strategic CRM Implementation In Nagpur’s Four-Wheeler Automobile Sector. Journal of Namibian Studies : History Politics Culture, [S. l.], v. 38, p. 2282–2290, 2023. DOI: 10.59670/b42cy032. Disponível em: https://namibian-studies.com/index.php/JNS/article/view/7184. Acesso em: 10 nov. 2025.