Customer Awareness And Utilization Of Banking Ombudsman Schemes In Kerala: A Survey-Based Research. Journal of Namibian Studies : History Politics Culture, [S. l.], v. 37, p. 1245–1259, 2023. DOI: 10.59670/dgnmbt43. Disponível em: https://namibian-studies.com/index.php/JNS/article/view/7079. Acesso em: 6 nov. 2025.