The Impact Of Customer Relationship Management On Financial Performance: A Case Study Of Commercial Bank Of Ethiopia. Journal of Namibian Studies : History Politics Culture, [S. l.], v. 35, p. 2302–2325, 2023. DOI: 10.59670/jns.v35i.3974. Disponível em: https://namibian-studies.com/index.php/JNS/article/view/3974. Acesso em: 5 apr. 2025.